Research & Publications
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July 2010 UK Customer Satisfaction Index presentations
Sector by sector presentations of our survey of 26,000 UK adults' customer service experiences and opinions. The presentations rank organisations by index score and include additional complaints handling data. Find out how the British public rates the service it receives: Buy UKCSI sectoral presentations.
Research
In–depth research reports and literature reviews on a broad range of customer service topics. Browse our research reports.
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