Member organisations demonstrate the impact and benefit of achieving TrainingMark accreditation.
Examples of organisations who have benefited from ServiceMark accreditation.
Organisations describe the benefits of undertaking ServCheck with the Institute of Customer Service.
Case studies looking at the use of the FirstImpressions and ServiceManagement short courses and the impact on customer satisfaction.
Looking at how organisations have put customer service professional qualifications in place.
Benefits of organisational membership
Looking at the benefits offered by being an organisational member of the Institute.
Business benefits and ROI
Organisations demonstrate how membership has a direct effect on all aspects of your business, providing a high return on investment.
About the Institute
Information about the Institute, highlighting the annual conference and other events run throughout the year for our members.
Live examples on how individual membership levels and their benefits can benefit both you and your organisation.
Interested in becoming a member of the Institute?
How did your organisation perform in the bi-annual UKCSI?
Providing a benchmark for the state of the nation every six months. Find out more about the UKCSI