National Customer Service Week is a week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.

National Customer Service Week (NCSW) takes place during the first full week in October.

The dates for 2014 are: 6 - 10 October 


Special Offer! Planning early for National Customer Service Week 2014?  Or need office stationery with a customer service theme? Why not take advantage of our special offer – a 25% discount on selected items for orders place on or before 4 April 2014




During 2013 each day of the week was themed to focus on a different key element of customer service, they were:

Sign up to the National Customer Service Week newsletter to keep up to date with themes, activities and new shop items.

2014 themes

The themes for this year are yet to be confirmed. Sign up to our special NCSW newsletter to receive the alerts and updates.

SALE in the NCSW Shop

Purchase NCSW merchadise and items to promote the National Customer Service Week in your organisation in our specialised shop. 

Take advantage of 25% off selected merchandise for orders received before the 4 April 2014.

Buy merchandise to support your celebrations

Activity ideas

One of the most popular activities during NCSW is the running an in house Customer Service Champion Competition. 

Find out how here.