National Customer Service Week

National Customer Service Week is an opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy.

NCSW 2012 will take place 01–07 October.

You can start planning your celebrations by taking a look at some ideas.

National Customer Service Week 2011

We hope you enjoyed your celebrations. You can see what organisations got up to in 2011.

Find out about organisational membership

Improve customer satisfaction, employee engagement and bottom line performance. Find out how membership can benefit your organisation.

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