UK Customer Satisfaction Index results
We publish the UK Customer Satisfaction Index (UKCSI) every six months. The results are presented in detailed sector by sector presentations which also contain data on the types of complaints customers are making, resolution times and satisfaction with the outcome.
Automotive Sector UKCSI Results July 2011
£500.00Organisational results for the Automotive sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFFinance (banks and building societies) Sector UKCSI Results July 2011
£500.00Organisational results for the Finance (banks and building societies) sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFFinance (insurance) Sector UKCSI Results July 2011
£500.00Organisational results for the Finance (insurance) sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFLeisure Sector UKCSI Results July 2011
£500.00Organisational results for the Leisure sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFPublic Services (local) Sector UKCSI Results July 2011
£500.00Organisational results for the Public Services (local) sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFPublic Services (national) Sector UKCSI Results July 2011
£500.00Organisational results for the Public Services (national) sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFRetail (food) Sector UKCSI Results July 2011
£500.00Organisational results for the Retail (food) sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFRetail (non-food) Sector UKCSI Results July 2011
£500.00Organisational results for the Retail (non-food) sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFServices Sector UKCSI Results July 2011
£500.00Organisational results for the Services sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFTelecommunications Sector UKCSI Results July 2011
£500.00Organisational results for the Telecommunications sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFTourism Sector UKCSI Results July 2011
£500.00Organisational results for the Tourism sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFTransport Sector UKCSI Results July 2011
£500.00Organisational results for the Transport sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDFUtilities Sector UKCSI Results July 2011
£500.00Organisational results for the Utilities sector and sector-level complaints information. This publication may be shared in part or in full for use within the purchasing organisation only. This permission includes reproduction and/or transmission of the publication in any form or by any means - electronic, mechanical, photocopying, recording or otherwise.This product is a downloadable PDF
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