UK Customer Satisfaction Index presentations

We publish the UK Customer Satisfaction Index (UKCSI) every six months. Sectoral presentations provide in–depth information for each of the 13 sectors.

Download a free sample report.

  • Automotive Sector UKCSI Report July 2010

    £200.00
    Organisational results for the automotive sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome
    This product is a downloadable PDF

  • Finance (banks) Sector UKCSI Report July 2010

    £200.00
    Organisational results for the finance (banks) sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Finance (insurance) Sector UKCSI Report July 2010

    £200.00
    Organisational results for the finance (insurance) sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Leisure Sector UKCSI Report July 2010

    £200.00
    Organisational results for the leisure sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Public Services (local) Sector UKCSI Report July 2010

    £200.00
    Organisational results for the public services (local) sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Public Services (national) Sector UKCSI Report July 2010

    £200.00
    Organisational results for the public services (national) sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Retail (food) Sector UKCSI Report July 2010

    £200.00
    Organisational results for the retail (food) sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Retail (non-food) Sector UKCSI Report July 2010

    £200.00
    Organisational results for the retail (non-food) sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Services Sector UKCSI Report July 2010

    £200.00
    Organisational results for the services sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Telecoms Sector UKCSI Report July 2010

    £200.00
    Organisational results for the telecoms sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Tourism Sector UKCSI Report July 2010

    £200.00
    Organisational results for the tourism sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Transport Sector UKCSI Report July 2010

    £200.00
    Organisational results for the transport sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

  • Utilities Sector UKCSI Report July 2010

    £200.00
    Organisational results for the utilities sector. The report also includes sector-level complaints information, such as the nature of the problem, resolution time and satisfaction with the final outcome.
    This product is a downloadable PDF

Find out about membership

Improve customer satisfaction, employee engagement and bottom line performance. Find out how membership can benefit your organisation.

Keep updated