28-30 April 2010 - 2010 Informatology Conference

Central London

The 2010 Informatology conference will examine how nurturing staff and using technology can help you contribute to the success of your organisation.


Find out more and book a place


Themes include:

  • OD and Managing Change
  • Strategies for Staff Development
  • Developing Leadership, Nurturing Talent
  • Coaching
  • New Media @ Work
  • Technologies for Learning
  • Customer Service
  • The Professional Services Sector

The Institute's chief executive Jo Causon will be speaking at one of the plenaries and will chair the Customer Service seminar. The BBC will lead a whole-day workshop on Creating engaging video on a shoestring.

ICS members can take advantage of a '2 for 1' offer. Use the code IY10-ICS when booking a place (see bookings).

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Leading customer service performance and professionalism
13 March 2010