Many UK universities and business schools offer graduate or postgraduate qualifications in customer service.
Graduate qualifications:
The Universities and Colleges Admission Service website is the place to start if you’re looking for up-to-date graduate courses. Select the student tab and the 'Course Search' option. Put ‘services’ in the search box to bring up a list of course subjects.
When we looked in May 2008, we found courses in:
- service sector management
- retail management
- public services management
- hotel services management
- health services management
- financial services management
Postgraduate qualifications
Prospects, the official graduate careers website lists postgraduate courses. You can select a course category from a drop-down list.