Here you’ll find a selection of other qualifications we recognise as providing eligibility for qualified ICS Individual membership.
ICS Bronze membership
These NVQ/SVQs at level 3 are recognised for Bronze membership as long as two or more units in customer service have been achieved:
- Distribution, warehousing and storage
- Call handling
- Retail operations
- Insurance standards - general and intermediaries
- Footwear repairs
- Local land charges function
- Investigations
- Clinical laboratory support
- Vehicle parts operations
- Amenity horticulture
- Floristry
- Hospitality supervision
- Local taxation
- Housing and council tax benefits
ICS Foundation membership
These NVQ/SVQs at level 2 are recognised for Foundation membership as long as two or more units in customer service have been achieved:
- Retail operations
- Call handling
- Clinical laboratory support
- Vehicle parts operations
- Amenity horticulture
- Floristry
- Treework
- Hire and rental operations
- Operational services
- Land registry
- Hairdressing and beauty dispensation for RWE
ICS Management membership
These qualifications are recognised for Management membership:
- Warwick Diploma in Service Leadership.
- N/SVQ at level 4 in Customer Service
- Open University Professional Certificate in Management
- ISM Certificate in Management
- Certificate in Management Studies
- Diploma in Management Studies
- HNC in Business & Finance
- NVQ/SVQ in Management at Level 4
- NVQ/SVQ in Housing at Level 4
- BSc Retail and Management
- BTech or HNC or HND in Business & Management
- Professional Certificate in Contact Centre Management & Strategy