Mark Robinson

Mark leads the Customer Contact functions as well as the Fulfilment functions for John Lewis.

Mark Robinson

Mark is the Director of Customer Contact & Fulfilment Operations for John Lewis and leads the Customer Contact functions as well as the Fulfilment functions, including the home services and delivery networks.

Mark has spent over 20 years leading a variety of Operations, Customer Service and Supply Chain functions across a number of manufacturing, wholesale and retail businesses, the last 12 of which have been with the John Lewis Partnership. 


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