About the Annual Conference

Customer Service: Meet the future - strategies for success

1 March 2016 | Hilton Park Lane, London

The Institute of Customer Service Annual Conference is the biggest forum for customer service thought leadership and best practice in the UK. The event draws hundreds of service professionals and business leaders together to learn from examples of global service excellence and share best practice. The Conference takes place alongside the UK Customer Satisfaction Awards 2016 ceremony.

A short review of the 2015 Annual Conference