Head to Head with Greg Jackson (Octopus Energy)
Each week our CEO, Jo Causon interviews a business leader to discuss the challenges their organisation is facing. Jo’s guest this week is Greg Jackson, Founder and CEO of Octopus Energy.
About Greg Jackson, Founder and CEO, Octopus Energy:
Greg is an experienced digital entrepreneur, passionate about making the green energy revolution affordable through technology.
He’s founded a number of successful businesses, including e-commerce company C360, built HomeServe’s innovation business and is an angel investor in a wide range of tech start-ups. He also served as Director of several innovative businesses, including Zopa, the world’s first peer to peer lender, which has now lent almost £2bn fairly and responsibly whilst generating excellent interest rates for lenders.
About Jo Causon – CEO, The Institute of Customer Service:
Jo joined The Institute as Chief Executive in 2009. Since then, she has driven membership growth by 150 percent and established the UK Customer Satisfaction Index as the country’s premier indicator of consumer satisfaction, providing organisations with an indicator of the return on their service strategy investment.
Working across the public, private and voluntary sectors, Jo provides strategic advice to boardrooms to raise the standards of service across the UK, providing evidence of the connection between customer satisfaction and operational efficiency and profitability.
You can send your questions in advance by emailing: firstname.lastname@example.org