Annual Conference Speaker

Joe Lane, Principal Policy Manager, Citizens Advice

Joe leads Citizens Advice's work on household finances and housing. Recently, this

has included work on financial services regulation, access to financial services, and

improving the collection of public sector debts. This year, he is researching how to

improve the regulation of bailiffs and helping Citizens Advice to trial whether fintech

tools work for the people Citizens Advice helps. Before joining Citizens Advice he

taught history in a secondary school in Bradford.

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