Joe Lane, Principal Policy Manager, Citizens Advice
Joe leads Citizens Advice's work on household finances and housing. Recently, this
has included work on financial services regulation, access to financial services, and
improving the collection of public sector debts. This year, he is researching how to
improve the regulation of bailiffs and helping Citizens Advice to trial whether fintech
tools work for the people Citizens Advice helps. Before joining Citizens Advice he
taught history in a secondary school in Bradford.
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