UKCSI Award - Most Improved

Awarded to London Midland

What is the UK Customer Satisfaction Index (UKCSI) - Most Improved Award?
This award recognises the organisation that achieved the highest increases in their satisfaction score between the January 2016 and January 2017 UKCSI results.

Who was awarded the UK Customer Satisfaction Index - Most Improved Award?
This year London Midland was awarded the UKCSI - Best in UK Award.
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