This year marks the twenty-fifth anniversary of the origins of what is now the UK’s Corporate Governance Code. There’s no doubt that it has had a hugely positive effect , both in raisi...read more
When the Queen makes her speech and sets out the priorities for the new government, I would like to see her acknowledge the vital importance of customer service to the UK economy. I would like to see ...read more
The All Party Parliamentary Group on Customer Service was founded in July 2014 with an aim to raise awareness and understanding of customer service amongst parliamentarians and establish a dia...read more
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