When BMW Group used National Customer Service Week to spread its service culture across 153 retail sites, the results took everyone by surprise....read more
Marks & Spencer aims to be synonymous with the highest standards of customer service, 365 days a year. National Customer Service Week provides an opportunity to focus on what it takes to achieve that...read more
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Our training and accreditation programmes can raise your service standards.
We support some of the UK's leading businesses in improving their customer service.