Video: How TrainingMark helped improve Pension Protection Fund’s customer experience and business performance

Watch Trevor Davis, Deputy Head of Operations, describe how Pension Protection Fund’s training programme, accredited by The Institute, has equipped their employees with the right knowledge and skills to encourage customer service excellence.

Watch Trevor Davis, Deputy Head of Operations, describe how Pension Protection Fund’s training programme, accredited by The Institute, has equipped their employees with the right knowledge and skills to encourage customer service excellence.

For more information about TrainingMark, please go to https://www.instituteofcustomerservice.com/standards-accreditation/trainingmark