Kate Russell started writing about technology, gaming and the internet in 1995
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Domino’s closed for an hour to tackle most common complaints
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Joke follows research on poor service in banking
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Automated systems can be a force for good says Jo Causon
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Bank looks set to report full-year profits for first time
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The leisure sector is one of the best in the UK for customer service – and bank holiday weekends are the ideal time to prove why
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Head of new trade association will put the focus on customer service
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Retailer to invest £25m in online upgrade
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Stocks fall in wake of overbooked flight incident
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Customer service is far more than a “nice to have”, Jo Causon tells retailers
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