2018 security failure led to exposure of customers’ personal detailsread more
Its score of 76.1 out of 100 in the January 2019 index was the same as in January 2018read more
New Ofcom rules will make it quicker and easier for customers to change networkread more
New research suggests branch visits will continue to fall in the face of app-based bankingread more
ICO imposes penalty after ruling that company disregarded direct marketing rulesread more
The sector is the third highest rated for customer satisfactionread more
Providers that exploit loyal customers are in the firing line in the face of new government proposalsread more
Error could mean people have planned retirement funds with inaccurate informationread more
Footfall at UK stores falls to its lowest point since January 2013read more
Latest UKCSI indicates more customers than ever have experienced problems with organisations in the sectorread more
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