The rate at which the Ombudsman has found in favour of customers has doubled in a year
read morePassengers now have additional customer service channel through which to communicate
read moreThe sector’s score remains above the UK all-sector average
read moreThe consumer group is advocating widespread change in order to protect the rights of UK customers
read moreThe over-50s insurance group is scrapping its popular platinum credit card on the eve of Brexit
read moreThe sector remains the strongest in the UK for customer satisfaction
read moreIceland topped the UKCSI for the sector with a score of 83.2
read moreStarbucks Delivers will allow customers to order drinks to their door
read more“Lend a Hand” deal caters towards cash-strapped millennials who are struggling to get on the property ladder
read moreThe company saw off competition from John Lewis and M&S Bank
read moreThe Valentine’s Day Gift of Nothing has been slammed by environmental campaigners
read moreAirlines have been criticised for withholding information regarding flight cancellations
read moreCompetition has led to high street banks offering increasingly generous incentives to attract prospective customers
read moreRestaurants listed on the platform have been providing incorrect allergens information – while over 100 have hygiene ratings of zero
read moreThe level of demand has seen the product sell out in 950 stores
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