16th Apr 2020
Package holiday company Jet2 has announced the cancellation of all flights and holidays until 17 June 2020, as a response to the coronavirus outbreak.
The announcement comes following the Foreign Office’s early April advisory against all travel for an indefinite period.
Jet2, which offers both scheduled flights and package holidays, and operates from airports across the UK, has said: “In view of the ongoing uncertainty caused by the Covid-19 pandemic, we have taken the decision to recommence our flights and holidays programme on 17 June.”
However, this does not guarantee that all planned Jet2 operations will recommence on that date. “We are keeping this decision under constant review, in line with guidance from governments and the relevant authorities,” said a Jet2 spokesperson.
Under the package Travel Regulations, customers are entitled to a full refund within 14 days. However, due to the pressure this is putting on travel companies amid the pandemic, travel trade association ABTA is pushing for this two-week deadline to be extended to several months.
Jet2 has confirmed it will contact all passengers booked to fly before 17 June.
“We are proactively contacting our customers in departure date order to discuss their options, one of which is rebooking their holiday to a later date,” said the spokesperson. The company is offering fee-free changes to flights departing before 17 June 2020.
“We know just how important holidays are to our customers, and how much they give customers something to look forward to, particularly during difficult times such as these,” they continued. “We recognise that these unprecedented events have had a huge impact on our customers and we would like to thank them for their loyalty, understanding and patience.”