The problems on 14 January affected Yahoo Mail users, as well as some customers with BT and Sky email addresses
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The foreign exchange company has been hit by a ransomware attack that claims to have stolen customer data
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The fast food outlet’s Rebel Whopper burger isn’t suitable for vegetarians or vegans
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Commuters faced with fare increases, despite a year of disruption
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Lloyds Banking Group customers were unable to access their accounts on New Year’s Day
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Sector sees first fall since 2016 but remains above UK average
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The majority of products bought online failed compliance checks
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Satisfaction has fallen slightly according to the latest UKCSI, but the sector is still ranked second out of 13
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In many cases, consumers faced with slow broadband speeds are being hindered by a lack of awareness
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The money management app has apologised to customers after deposits and withdrawals were delayed
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The sector is the fourth highest rated for customer service in the UK
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The banks failed to warn some customers that they had fallen into the red and were liable for penalty fees
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The 27-day strike will cause chaos for passengers throughout December
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The sector is the highest rated for customer satisfaction, but it recorded its lowest score since July 2011
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