Legislation aims to prevent brands deducting up to 10% from employees’ tips
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Regulator Ofcom has branded the charges “unacceptable”
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Hackers exploited a vulnerability in the ‘View As’ feature to gain control of accounts
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2016 hack led to 57 million customers and drivers having their personal information stolen
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The retailer has proved to be flexible in its response to customer behaviour trends
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The Consumer Council for Water has told three water companies to improve customer service following complaints
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14% of trains were late between August 2017 and August 2018
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Roaming charges could be reintroduced in the event of a “no deal”
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New owner Sports Direct has reneged on an offer to refund customers for undelivered goods
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The department store’s profits fell to just £1.2 million in the first half of 2018
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The breach compromised the data of 380,000 customers
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A technical glitch resulted in the problem on 29 August
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The plans will come into play from 2020
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