Over three million coach tickets are available to customersread more
The sector is the highest scoring out of 13 when it comes to customer satisfactionread more
Leisure is the fifth highest scoring sector in the UK, despite a slight fallread more
Sector’s score falls to just below UK average – for the first time in 10 yearsread more
Disgruntled customers will now be able to appeal to Dispute Resolution Ombudsmanread more
Sector’s score is unchanged, remains 2.5 points below the UKCSI all-sector averageread more
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