The high-street retailer has responded to customer concern surrounding single-use plastics by banning glitter from its 2019 Christmas cards, wrapping paper, calendar and crackersread more
Passenger frustration mounts as the airline is yet to get back to customers who were mistakenly told their flights were cancelledread more
Poor experiences at in-store click-and-collect points are leaving the high street out of pocketread more
Malvern Group’s collapse set to affect holiday plans of over 50,000 customersread more
Other banks expected to follow suit in light of the FCA’s crackdown on excessive overdraft feesread more
Customers are losing out on £100 million according to Transport Focusread more
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