85% of Brits think cleanliness is as important as the taste of the foodread more
Less than half of the bank’s customers would recommend its customer serviceread more
Satisfaction among commuters is down significantly in the past decaderead more
Utilities is the eleventh highest-scoring sectorread more
Phone, broadband and TV customers are set to get alerts before their contract endsread more
A row over fees has led to Virgin removing 10 UKTV channels from its cable boxesread more
Rail industry further behind national average than ever beforeread more
A teddy bear offer caused chaotic scenes at UK shopping centresread more
Only supermarket to make top 10 of latest UK Customer Satisfaction Indexread more
Banks and building societies claim four top 10 spots in latest indexread more
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