Sector still remains above the UK averageread more
Sector still ahead of UK averageread more
Companies take different approach to human and chatbot servicesread more
85% of Brits think cleanliness is as important as the taste of the foodread more
Less than half of the bank’s customers would recommend its customer serviceread more
Satisfaction among commuters is down significantly in the past decaderead more
Utilities is the eleventh highest-scoring sectorread more
Phone, broadband and TV customers are set to get alerts before their contract endsread more
A row over fees has led to Virgin removing 10 UKTV channels from its cable boxesread more
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