5th Jan 2015Institute Account Director Sue Hopson presents Simon Willing, Chief Operating Officer and Chris Carpenter, Director of Business Development & Marketing of Elian with their membership plaque.
Elian COO, Simon Willing, said the membership underscored the company’s pledge to consistently anticipate and adapt to evolving client requirements.
‘I’m particularly proud that Elian is the first fiduciary services business in Jersey to join the Institute. At Elian we have a clear vision: to continually deliver more value and outstanding client service. Our relationship with the Institute will help us to deliver on this by giving us access to service experts. We will review all our practices to ensure they are client focused, and employees will have the opportunity to undertake specialist client training that is recognised and accredited by the Institute of Customer Service.’