If you are interested in joining The Institute as an Individual member, please click here to download the Individual Membership Application Form or find out more by downloading the Individual Membership Benefits Brochure.
If you are interested in joining The Institute as an organisational member please complete the form below and a member of the team will contact you.
Institute membership gives you exclusive access to customer service research across all sectors.
Our training and accreditation programmes can raise your service standards.
We support some of the UK's leading businesses in improving their customer service.