skip to Main Content
Service with Respect – Training

Service with Respect – Training

When we launched our Service with Respect campaign in July 2020, we hadn't quite anticipated the support it would get. We continue pushing the Government to legislate against this issue…

Service with Respect: Inspirational Stories

Service with Respect: Inspirational Stories

It has now been four months since we launched our Service with Respect campaign in response to the worrying increase of hostility being faced by customer-facing staff throughout the Covid-19…

NCSW Webinar: Service with Respect

NCSW Webinar: Service with Respect

For Wednesday's Recognition theme in National Customer Service Week, our CEO Jo Causon held a practical session with Fran Rea, Director of Customer Service & Service Delivery at NewDay; Kathryn…

Our Service with Respect campaign on BBC Cornwall

Our Service with Respect campaign on BBC Cornwall

Listen to our Marketing and Communications Director, David Dagger, discuss the increase in hostility towards front-line staff and our Service with Respect campaign - calling to customers, Government and organisations…

Service with Respect

Service with Respect

With nearly 80% of the UK’s workforce working in customer-facing roles, mounting abuse is affecting staff across every sector – from retail to public services; financial institutions to our public…

Basket
Back To Top
Search