Customer Service in the transport: How can the Transport sector enhance trust and reputation?

20th Jan 2015

Raise awareness and understanding of customer service, its impact on economic growth, improving public services, business performance and improving employability through customer service skills training and improved outcome for customers and citizens.

Minutes

3rd meeting of the All Party Parliamentary Customer Service Group;

How can the Transport sector enhance trust and reputation?

Held in Committee Room 16, Palace of Westminster at 5.00 – 6.00 pm, Tuesday 20th January 2015.

Attendees

Observers

Apologies

There were a number of apologies from parliamentarians

Minutes by – Brian Weston, Institute of Customer Service

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