15th Jul 2014To raise awareness and understanding of customer service, its impact on economic growth, improving public services, business performance and improving employability through customer service skills training and improved outcome for customers and citizens.
AGM and inaugural meeting of the All Party Parliamentary Customer Service Group
Held in Committee Room 20, Palace of Westminster at 6-7pm, Tuesday 15th July 2014
There were a number of apologies from parliamentarians
Minutes by - Margareta Serfozo, Institute of Customer Service