Customer Service in healthcare

17th Mar 2015

Raise awareness and understanding of customer service, its impact on economic growth, improving public services, business performance and improving employability through customer service skills training and improved outcome for customers and citizens.

4th meeting of the All Party Parliamentary Customer Service Group Held in Committee Room 21, Palace of Westminster at 5.00 – 6.00 pm, Tuesday 17th March 2015.





There were a number of apologies from parliamentarians

Minutes by – Brian Weston, The Institute of Customer Service

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