3rd Aug 2017
The Institute of Customer Service read the launch of the Matthew Taylor Report with interest and agreed with his sentiments that all work in the UK economy should be fair and decent with realistic scope for development and fulfilment.
Of interest to the Institute was the emphasis on transferable “employability skills” for those already in the labour market.
The Taylor Review was explicit in its recognition that a standard approach to transferable skills was needed and how important initiative, communication and teamwork are to both the economy and the individual. As automation and technology extend into all sections of the economy and role-specific skills can become redundant it is these employability skills that will enable individuals to be flexible and able to cope with a more fractured career.
We look forward to the Government’s response to the Taylor Review and will add our insight into the proposal to define a framework of commonly understood transferable skills that they hope will form the basis for conversations between employers and employees about job design and on the job training and appraisal.
In the meantime, you can see what transferable skills we assist our members with here.