October 10, 2022 The Institute of Customer Service Media Coverage Listen to the Institute’s CEO, Jo Causon, discuss the importance of National Customer Service Week as a celebration of customer service excellence on BBC Radio Wales: Listen here The Institute of Customer Service Share This Twitter Facebook LinkedIn Email customer serviceNCSWservice excellence Related Posts The Times article: Businesses call for action on abuse of public-facing staff Forbes Opinion Piece: How Customer Trust Can Shield Your Business In A Crisis Parliamentary Reception: Five Years of Service with Respect