There are always new events and webinars coming up. Some are open to the wider world, business leaders and customer service professionals, but most are exclusive to our members. Another great reason to become a member.
Next Upcoming Event
21
April
2021
Head to Head with Bruce Carnegie-Brown (Lloyd’s) Virtual Event
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Monthly Weekly List Tile
April 2021
Head to Head with Bruce Carnegie-Brown (Lloyd’s)Open to Members & Non-Members Virtual Event
Each week our CEO, Jo Causon interviews a business leader ...
Introduction to Vulnerable Customers for Managers (28 Apr)TAN and DR Members only Virtual Event
This is an online training session to give team leaders ...
Introduction to Customer Journey Mapping (29 Apr)TAN and DR Members only Virtual Event
In the current environment, many organisations are reviewing the journeys ...
Head to Head with Joanna Farrell (General Medical Council)Open to Members & Non-Members Virtual Event
Each week our CEO, Jo Causon interviews a business leader ...
May 2021
Head to Head with Ian Cain (SES Water)Open to Members & Non-Members Virtual Event
Each week our CEO, Jo Causon interviews a business leader ...
TAN Meeting – Thursday 13 May Sold Out TAN Members Only
The Trusted Advisory Network/ Council meetings provide an opportunity for ...
Head to Head with Aimie Chapple (Capita)Open to Members & Non-Members Virtual Event
Each week our CEO, Jo Causon interviews a business leader ...
Remote, face-to-face or hybrid service teams – managing your team for success through change (20 May)TAN and DR Members only Virtual Event
Many of us have faced up to reshaping into ...
Head to Head with Ant Middle (Ageas)Open to Members & Non-Members Virtual Event
Each week our CEO, Jo Causon interviews a business leader ...
Introduction to effective complaints handling (21 May)TAN and DR Members only Virtual Event
None of us want to receive a complaint but when ...
Head to Head with Elliot Shaw (Highways England)Open to Members & Non-Members Virtual Event
Each week our CEO, Jo Causon interviews a business leader ...
June 2021
Head to Head with Greg Jackson (Octopus Energy)Open to Members & Non-Members Virtual Event
Each week our CEO, Jo Causon interviews a business leader ...
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