There are always new events and webinars coming up. Some are open to the wider world, business leaders and customer service professionals, but most are exclusive to our members. Another great reason to become a member.
Next Upcoming Event
30
May
2023
Head to Head with Liz Jackson (BCMS) Virtual Event
Event Details-
00
days
-
00
hours
-
00
minutes
-
00
seconds
Yearly Monthly Weekly List Grid
May 2023
Head to Head with Liz Jackson (BCMS)Open to Members & Non-Members Virtual Event
Liz Jackson MBE, Sales and Marketing Director at BCMS, will ...
June 2023
Head to Head with Baroness Bennett (Green Party Peer)Open to Members & Non-Members Virtual Event
Baroness Bennett, Green Party Peer, will be meeting with Jo ...
Introduction to Vulnerable Customers – Workshop for Managers (12 June 2023)Members onlyTAN and DR Members only Virtual Event
The current economic environment is presenting different challenges to customers ...
Head to Head with Andrew Miller (Motability Operations Group Plc)Open to Members & Non-Members Virtual Event
Andrew Miller, CEO at Motability Operations Group Plc, will be ...
Discovery Roadmap Meeting – Thursday 15 June 2023DR Members only
This meeting is exclusive to Discovery Roadmap members of The ...
Trust and Customer Experience (19 June 2023)Members onlyTAN and DR Members only Virtual Event
Our Trust and Customer Experience workshop, facilitated by The Institute’s ...
Handling Complaints Effectively: 23 JuneMembers onlyTAN and DR Members only Virtual Event
Our Handling Complaints Effectively workshop, facilitated by The Institute’s Academy ...
Customer Journey Mapping (30 June 2023)Members only Virtual Event
In the current environment, many organisations are reviewing the journeys ...
July 2023
UKCSI Launch: Member-exclusive webinar (11 Jul 2023)Members only Virtual Event
Join us for the Member-only launch webinar of the latest ...
Annual General Meeting and Members’ Meeting 2023 (20 Jul 2023)Members only
The Institute of Customer Service's Annual General Meeting and Members' ...
September 2023
Trusted Advisory Network Meeting – Thursday 14 September 2023TAN Members Only
This meeting is exclusive to Trusted Advisory Network members of ...
November 2023
Discovery Roadmap Meeting – Thursday 09 November 2023DR Members only
This meeting is exclusive to Discovery Roadmap members of The ...
No event found!
Stay informed
Sign up for updates on upcoming events.