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There are always new events and webinars coming up. Some are open to the wider world, business leaders and customer service professionals, but most are exclusive to our members. Another great reason to become a member.


Head to Head Interviews

Each week our CEO, Jo Causon, interviews a business leader to discuss the challenges their organisation is facing. See the upcoming interviews here.

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Sign up for updates on upcoming events.

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Embed service throughout your organisation and enhance your business performance.

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