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Customer Focus Magazine

From: £10.00 / year

Our latest Customer Focus Magazine: Inspiring a Service Nation features Giles Hawke, CEO of Cosmos Tours, Angela MacDonald, Deputy Chief Executive and Second Permanent Secretary at HMRC, Jane Porter, COO at Optivo, Martyn Oakley, Customer Operation Director at Laithwaite’s Wine, Shirley Fell, Operations Director at Cirencester Friendly and more!

We hope you find the latest Customer Focus Magazine an interesting read, should you have any questions or comments, please contact us at

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Customer Focus Magazine: our long-running publication aims to provide insight and inspiration to our members and subscribers. Sign up to a 12 months subscription and receive 3 magazines per year!

Member organisations, Companion, Specialist and Management individual members can access our magazine for free. Discount applies for Foundation and Professional individual members. You need to login to the member dashboard access your magazine copy.

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Digital, Print, Print & Digital

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