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Customer Focus Magazine

From: £10.00 / year

This edition – Driving the Service Nation – showcases the breadth of experiences and skills that exist within the customer service profession. We tap into people’s perspectives on customer service as a career, exploring the experiences that have shaped them and hearing about their aspirations for the service experience within their organisations. 

Our January 2023 magazine features:

  • David Wood, CEO at Wickes
  • Jeremy Hyams, CEO at Claim Consortium Group
  • Tara Mullen, Director of Operations, Octopus Energy
  • Dr Alice Maynard, Founder and Managing Director, Future Inclusion

We hope you find the latest Customer Focus Magazine an insightful and inspiring read, should you have any questions or comments, please contact us.

Please remember to access your member dashboard to download your magazine copy.

Certain member levels receive a discount on this item. Take a look at our Membership options. If you are already a member, please access your member dashboard.

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Customer Focus Magazine: our long-running publication aims to provide insight and inspiration to our members and subscribers. Sign up to a 12 months subscription and receive 3 magazines per year!

Member organisations, Companion, Specialist and Management individual members can access our magazine for free. Discount applies for Foundation and Professional individual members. Please remember to access your member dashboard to download your magazine copy.

Additional information

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Digital, Print, Print & Digital

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