Customer Focus Magazine
From: £10.00 / year
Our Research shows that business performance, reputation and profitability are dependent on a strong customer ethos, along with a service culture that is reinforced from the very top. We look at ways in which good governance in service helps build trust and loyalty with customers whilst fostering long-term business success.
Our May 2023 magazine features:
- Louise Beardmore, CEO at United Utilities
- Malcolm Ferguson, Partner at Octopus Ventures
- Gavin Neate, Founder and CEO of WelcoMe
- Ant Middle, CEO at Ageas UK
- Basil Scarsella, CEO at UK Power Networks
We hope you find the latest Customer Focus Magazine an insightful and inspiring read, should you have any questions or comments, please contact us.
Please remember to access your member dashboard to download your magazine copy.
Description
Customer Focus Magazine: our long-running publication aims to provide insight and inspiration to our members and subscribers. Sign up to a 12 months subscription and receive 3 magazines per year!
Member organisations, Companion, Specialist and Management individual members can access our magazine for free. Discount applies for Foundation and Professional individual members. Please remember to access your member dashboard to download your magazine copy.
Additional information
| Delivery Format | Digital, Print, Print & Digital |
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