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Customer Focus Magazine

From: £0.00 / year

In this special issue, we explore the thinking behind Portis and its vision for the future of service. Through expert perspectives from our content and founding partners, we examine why service must be recognised as a strategic boardroom priority, and how our executive programmes help leaders shape organisations that consistently drive meaningful change within their businesses, sectors and society.

Our October 2026 magazine features:

  • Dame Irene Hays, Owner & Chair, Hays Travel
  • Margaret Parkes, Deputy CEO, first direct
  • Jon Paull, COO, Octopus Energy
  • Sonia Astill, Chief People Officer, Wickes Group
  • Richard Pash, Chief Customer Officer, Zurich Insurance
  • Jac Starr, former CEO, Rail Delivery Group
  • Heidi Mottram, CEO, Northumbrian Water
  • Jon Lawes, Managing Director, Novuna
  • Greg Reed, CEO, Places for People
  • Ant Middle, CEO, Ageas UK
  • Jonathan Shawcross, Chief Growth Officer, Concentrix

Please remember to access your member dashboard to download your free digital copy.

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Description

Our long-running publication aims to provide insight and inspiration to our members and subscribers. Sign up to a 12 months subscription and receive 3 magazines per year. Please remember to access your member dashboard to download your free digital copy.

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Delivery Format

Digital, Print, Print & Digital

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