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Are UK customers satisfied with the service they receive? Which UK brands provide the highest levels of service? What drives customer satisfaction? And what can UK organisations do more to become the Number 1 for customer service?
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19 Jul 2016
According to the latest UKCSI results, banking is the only sector not to see a year on yea...Read More
12 Jul 2016
UK Customer Satisfaction Index (UKCSI) is a national measure of customer satisfaction. It...Read More
19 Jul 2016
The Institute has today published the latest UK Customer Satisfaction Index (UKCSI) result...Read More