Membership Benefits
Our CEO, Jo Causon, on Sky's Ian King Live
Following many months of campaigning, the Government tabled an amendment to the Sentencing Bill, making assaults on those providing a public service an aggravating factor in sentencing decisions.
In a big win for our Service with Respect campaign and all who have supported it, the amendment passed with support from all parties, and Royal Assent of the Bill was gained on 28 April 2022.
Insight & Thought Leadership
Changing customer behaviours in an uncertain world
Our latest deep-dive research report on Customer Behaviour launched last week made for fascinating reading.…
A watershed in customer attitudes with far-reaching implications for business
So much has changed in the last couple of years through the pandemic, Brexit, the…
Polarisation: how are we going to manage the fact that we can’t have everything for nothing?
With prices rising at their fastest rate for 40 years, it’s clear that it’s a…
Webinar: Head to Head with Sarah Beale (The Association of Accounting Technicians)
Each week our CEO, Jo Causon, interviews a business leader…
Webinar: Head to Head with Vicki Heslop (Covéa Insurance)
Each week our CEO, Jo Causon, interviews a business leader…
Webinar: Head to Head with Mike Gauterin (BT)
Each week our CEO, Jo Causon, interviews a business leader…
Webinar: Head to Head with Anna Cook (Sky)
Each week our CEO, Jo Causon, interviews a business leader…