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To conclude a successful National Customer Service Week, we held an insightful session on top tips for crafting winning awards entries Hosted by David Dagger, Director of Communications & Corporate Affairs. David was joined by Carl Bromley – Head of Customer Experience & Support for Ageas UK, Michael Plante – Head of Customer Operations at Specsavers and Mike Faulkner – Chair of Judges for the UK Customer Satisfaction Awards – we hope you found the session valuable.

This session is an excellent resource for completing your awards entries, offering first-hand insights from seasoned professionals to enhance your chances of success.

In case you missed our session, please view the recording provided below.

Submit your entries

The Institute of Customer Service

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