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The UK's most prestigious customer service awards - run by the professional body for customer service

Members and non-members are welcome to enter and attend the Awards. They are free to enter and we provide a free place to every finalist*. Entries are now open for our 2021 awards – which will recognise those who have gone above and beyond during what will have been an extremely challenging year.

Categories and entry information


*finalists who are members receive one free place, finalists who are non-members receive one free place with purchase of one or more additional places

Recognising excellence - our 2020 awards evening

Our Next Awards

Date: 2nd March 2021
Venue: London Hilton on Park Lane


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