Our UK Customer Satisfaction Awards recognise and celebrate the individuals and organisations consistently demonstrating service excellence. They are an opportunity for your organisation to gain recognition, enhance its reputation and celebrate the hard work of your teams.
Interested in sponsoring our UK Customer Satisfaction Awards?
Sponsoring the UK Customer Satisfaction Awards offers numerous benefits for businesses seeking to enhance their visibility and reputation. This prestigious event, dedicated to recognising customer service excellence across various industries, provides sponsors with unparalleled exposure to a targeted audience of business leaders, decision-makers, and industry influencers.
Contact Sara Yarrow (sara.yarrow@icsmail.co.uk) for more information.
ABa Quality Monitoring – Best Customer Experience Award
Established in 1990, we are a leading UK based Mystery Shopping and CX measurement agency with a diverse client portfolio. We help our clients to measure, understand and improve the customer experience. We offer all types of customer experience measurement programmes and specialise in operationally focused mystery shopping programmes that drive business improvement.
We create programmes from the ground up, building bespoke solutions that meet all stakeholder needs, with our in-house Tech Team giving us the capability, agility and innovation to adapt to an ever-evolving commercial landscape.
Concentrix – Customer Focus Award, Large Enterprise
Concentrix is a global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fuelled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges.
Whether it’s designing game-changing brand experiences, building and scaling secure AI technologies, or running digital operations that deliver global consistency with a local touch, we have it covered. At the heart of everything we do lies a commitment to transforming the way companies connect, interact, and grow.
Pension Insurance Corporation – Customer Service Strategic Leadership Award
The purpose of PIC is to pay the pensions of its current and future policyholders. PIC provides secure retirement incomes through comprehensive risk management and excellence in asset and liability management, as well as exceptional customer service.
At year end 2023, PIC had insured 339,900 members and had £46.8 bn in financial investments, accumulated through the provision of tailored pension insurance buyouts and buy-ins. PIC has made total pension payments of £13.6 bn and has invested £13 bn in the UK economy, creating considerable social value.
Ipsos – Customer Feedback Strategy
Ipsos CX are the research professionals specialising in customer experience. From tactical improvement to strategic change, Ipsos can help you achieve your CX goals.
Our expertise covers all verticals across B2B and B2C. We offer end-to-end enterprise experience management services from our team of passionately curious experts including; research and insights, analytics, platform services, client success, project management and expert consulting.
Ultimately, success comes down to a simple truth:Â You act better when you are sure.
Why enter the UK Customer Satisfaction Awards?
Our UK Customer Satisfaction Awards are a chance to showcase your organisation’s commitment to service excellence and be recognised for your tenacity, creativity and innovation. The deadline for entry submissions is 18 October 2024.
Who can enter the UK Customer Satisfaction Awards?
The UK Customer Satisfaction Awards are free to enter and open to both members and non-members.
What is the cost to submit an entry form?
Our UK Customer Satisfaction Awards are free to enter for both members and non-members.
Does my information remain confidential?
Yes, our panel of judges sign a legally-binding NDA.
Will I be able to get an extended entry deadline?
Almost invariably no – shortlisting takes place immediately following the deadline.
What happens if I make the finalists shortlist?
Members will receive one free invitation to the awards ceremony and non-members will receive one free invitation when at least one other ticket is purchased – (limited to one maximum per organisation).
Can my team attend the Awards Ceremony?
Yes: tables (of 10) will be for sale shortly, on first come first served basis!
If successful can we issue press releases?
Absolutely! An award win is a valuable marketing asset, and writing a press release will allow you to leverage this exceptional achievement in promotional materials, social media and on your website for increased brand awareness and visibility.