Deliver world-class customer service
ServCheck is an online survey of your employees that assesses their view of how your strategy, culture and processes enables your organisation to deliver world class customer service. It also enables you to benchmark against other organisations.
ServCheck provides you with a report based on your employees’ feedback of how engaged they are with your customer service strategy.
ServCheck
A key employee engagement tool – ServCheck provides valuable insight about how employees feel about your service, the challenges they face and what they believe needs to be improved. ServCheck gives you the ability to benchmark with the perspectives of employees in other organisations and to assess results by different job roles or locations.
ServCheck is an exclusively available to organisational members. As part of organisational membership, you can carry out regular surveys to measure improvements over time.
