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Find out how other members are making the most out of membership with The Institute. Please contact us if you would be interested in having your success story featured here.

Success Story Categories
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  • UK Customer Satisfaction Index (6)
  • TrainingMark (5)
  • The Institute's Annual Conference (2)
  • ServiceMark (21)
  • ServiceFocus (14)
  • ServCheck (6)
  • Professional Qualifications (10)
  • Professional Development (2)
  • National Customer Service Week (7)
  • Management Qualifications (6)
  • Insight Consultancy (2)
  • Customer Experience (7)
  • Business benefits and ROI (14)
  • Business Benchmarking (10)
  • Benefits of Organisational Membership (24)
  • About the Institute (4)

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