Each year, hundreds of business leaders and service professionals come together at the London Hilton on Park Lane to learn from examples of global service excellence and share best practice at our Annual Conference.
It is our flagship event and the UK’s leading forum for customer experience thought leadership. This year, our theme is ‘The Service Nation: Leading with Purpose’, emphasising the critical role of leadership in navigating today’s dynamic landscape and shaping a better tomorrow. Our experienced speaker line-up will discuss purposeful leadership strategies that drive sustainable success and foster positive impact across sectors.
Full price tickets are £765 for members and £985 for non-members. Register before 31st August 2024 to take advantage of our Early Bird pricing – valid for a limited time only:
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Explore our sponsorship opportunities, which will help position your brand as a key player in the industry and gain visibility and recognition among industry peers. Contact Sara Yarrow (sara.yarrow@icsmail.co.uk) for more information.