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We are always on the lookout for talented people

Working at The Institute of Customer Service is more than just a job. If you join us, you’ll be an important part of a values-driven business working to put customer service front and centre and making a direct positive impact on organisations, individuals, and the economic wellbeing of the UK.

Our Values

Our clear vision, talented people and shared values combine to make this a great place to work. We will help you take your career to the next level whilst working with some of the top organisations in the UK.

Inclusive

Inclusive

Impactful

Impactful

Independent

Independent

Inspirational

Inspirational

Experts

Experts

Interested?

Remarkable

We’re committed to professional development and job satisfaction and are proud of how highly- engaged our people are with our Purpose, Vision and Values. Here you’ll have the opportunity to work with a range of FTSE organisations and make a genuine impact on the economic and organisational wellbeing of the UK.

What you can expect

Current Vacancies

Client Relationship Director (Wales and West of England)

Location: Field-based (Wales or West of England)
Perm/Temp:
Permanent
Salary:
up to £42,000 depending on experience

The application deadline for this role is Thursday 30 September 2021

Human Resources Manager

Location: London SE1
Perm/Temp:
Permanent
Salary:
£45,000 – £50,000 depending on experience

The application deadline for this role is Friday 8th October 2021

Marketing and Communications Manager

Location: London SE1
Perm/Temp:
Permanent
Salary:
competitive with great benefits

The application deadline for this role is Friday 8th October 2021

Join us

If you would like to join us, please fill out the form below and attach your CV and a covering letter and we will be in touch.

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