Skip to content

Trusted Advisory Network Meeting – 12 September 2024

 

This meeting is exclusive to Trusted Advisory Network members of The Institute.  Jo Causon, The Institute’s CEO,  will be hosting this 90 minute session alongside a senior leader from our TAN membership.

This meeting will focus on recruiting, developing and retaining the skills for customer excellence. We will highlight key actions and enablers to improve the effectiveness of recruitment, skills definition, training and development and employee retention.

We will open the meeting for an interactive discussion and encourage all members to attend and participate, as it is a great opportunity to share ideas, network with peers, and learn from business experienced professionals across-sectors.

If there is anything in particular you would like to cover, please let us know in advance and we will add it to the discussion points.

Agenda

08.30     Welcome and objectives of session

08.40     Jo Causon opens the session with a presentation

09.10     Member insights

09.30     Interactive discussion

10.00     Summary and close

*one individual per organisation please*

 

  • 1Select Ticket
  • 2Attendees
  • 3Payment
  • 4Confirmation
Register your place
Complimentary
Available Tickets: 34
The "Register your place" ticket is sold out. You can try another ticket or another date.

You're the first user in the Waiting List.

Date

Thu 12th September 2024

Time

08:30 - 10:00

Who Can Attend

TAN Members Only

Location

Online

Organiser

The Institute of Customer Service
The Institute of Customer Service
Email
icsevents@icsmail.co.uk
Register For Event
Basket
Back To Top
Search