Handling Complaints Effectively (31 March 2023) Last Few Tickets Virtual Event
Our Handling Complaints Effectively workshop, facilitated by The Institute’s Academy ...
Events
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March 2023
April 2023
Trust and Customer Experience (17 April 2023) Virtual Event
Our Trust and Customer Experience workshop, facilitated by The Institute’s ...
Handling Challenging Customer Interactions (24 April 2023) Virtual Event
The economic landscape continues to present different kinds of challenges ...
May 2023
Head to Head with Lindsey Fussell (Ofcom) Virtual Event
Lindsey Fussell, Networks & Communications Group Director at Ofcom, will ...
Head to Head with Eva Eisenschimmel (Lowell) Virtual Event
Eva Eisenschimmel, Chief Risk, Reputation, Strategy & Sustainability Officer at ...
Trusted Advisory Network Meeting – Thursday 11 May 2023
This meeting is exclusive to Trusted Advisory Network members of ...
Customer Journey Mapping: 12 May 23 Virtual Event
In the current environment, many organisations are reviewing the journeys ...
Connecting Customers with Digital: 18 May 23 Virtual Event
Our Connecting Customers with Digital workshop, facilitated by The Institute’s Academy ...
Head to Head with Narinder Uppal (Odgers Interim) Virtual Event
Narinder Uppal, Consultant in the Membership, Arts and Heritage Practice ...
Handling Complaints Effectively: 25 May 23 Virtual Event
Our Handling Complaints Effectively workshop, facilitated by The Institute’s Academy ...
Head to Head with Liz Jackson (BCMS) Virtual Event
Liz Jackson MBE, Sales and Marketing Director at BCMS, will ...
June 2023
Head to Head with Baroness Bennett (Green Party Peer) Virtual Event
Baroness Bennett, Green Party Peer, will be meeting with Jo ...
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