Our Annual Conference is the UK’s largest platform for customer service thought leadership and best practice. It features top speakers from various industries and is ideal for business leaders and service professionals, from board members to managers.
This year, our theme is ‘The Service Nation: Driving Growth Through Connection’: as one of the four pillars of the Service Nation, we will focus on the critical role of customer service as a driver for sustainable growth in navigating today’s ever-changing landscape and creating a better future.
Join us to network, share best practice and gain insights to meet your business objectives and interact with top CX, research, and technology providers at our exhibition area.
As part of Wednesday’s theme for National Customer Service Week 2025, we’re offering a 1-day only flash discount on Annual Conference tickets. Use the promo codes below at checkout before the end of the day to access this exclusive rate! 👇
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Explore exhibition opportunities available at our Annual Conference, enabling your organisation to align with The Institute of Customer Service, industry excellence and highlight your brand as key player in the industry. For further information on all commercial opportunities available please contact: sara.yarrow@icsmail.co.uk