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Leadership is about service, not self

Questions of leadership are never far away, in public life or in business. In turbulent times such as we have lived through nationally and globally in recent years, leadership really comes to the fore. I have no doubt that when…

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Time to move the dial on growth

This time of year always feels like it’s about renewal as spring starts to show through and, in fiscal terms, we move from one financial year into the next. So the time feels right – and necessary – to redouble…

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Building the four pillars of a Service Nation

Despite the news that the UK economy is no longer expected to enter technical recession (two consecutive quarters of negative growth), the situation remains very challenged. The economy is stuck in neutral, cost pressures are being felt by businesses and…

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Defining leadership

What qualities define a good leader? In uncertain and volatile times, it’s a more relevant question than ever. Businesses need strong leaders to navigate through the challenges that confront them, staff look to leaders to provide clarity and direction, while…

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