Events

The Institute of Customer Service organises, delivers and is involved in a large number of events which take place across the country.

Browse, find and book an event

The Institute of Customer Service hosts events

 scheduled at venues across the country including:


- The Annual Conference 
- UK Customer Satisfaction Awards 
National Customer Service Week

You can also browse our calendar to browse, find and book regional events that might also suit your needs.

National Customer Service Week

National Customer Service Week

A week long opportunity to raise awareness of customer service and the vital role it plays in successful business practice and the growth of the UK economy

Annual Conference

Annual Conference

Meet with customer service professionals and leaders to share best practice at the largest customer service forum in the UK

UK Customer Satisfaction Awards

UK Customer Satisfaction Awards

The UK Customer Satisfaction Awards is the only customer service awards run by the professional body for customer service