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Customer Focus Magazine

From: £0.00 / year

In this edition, we explore the growing role of AI within customer service, examining both the opportunities and challenges that come with adopting new technologies.

Our June 2026 magazine features:

  • Lesley Taylor, Managing Director at Globus Family of Brands
  • Richard Pash, Chief Customer Officer at Zurich Insurance
  • Nikki North, Intelligent Automation Product Manager at NewDay
  • Mohsen Ghasenpour, Chief AI Officer at Kingfisher
  • Martin Jackson, Group IS Director and Chief Information Officer at Northumbrian Water Group

We hope you find the latest Customer Focus Magazine an insightful and inspiring read. Should you have any questions or comments, please contact us.

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Our long-running publication aims to provide insight and inspiration to our members and subscribers. Sign up to a 12 months subscription and receive 3 magazines per year. Please remember to access your member dashboard to download your free digital copy.

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Digital, Print, Print & Digital

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