Are customers satisfied with the service they receive? Do they get what the want from organisations across the UK and will they s...
Why does customer service matter? How can it help improve your performance and reputation? And what can the Institute of Custome...
The Institute of Customer Service Annual Conference is the biggest forum for customer service thought leadership and best practice...
Are you or your teams qualified to meet customers' demands? Can you communicate in a way they want, can you find solutions to pro...
How good is your customer service? How committed are your employees to delivering a great customer experience? Do you stand out...
The UK Customer Satisfaction Awards is the only customer service awards run by the professional body for customer service. The awa...
How good is your in-house training? Are your customers, employees, partners and suppliers aware about your commitment to customer...
Just Retirement was awarded the Northern Gas Networks Quality Service Provider Award at the UK Customer Satisfaction Awards 2016 h...
