October 10, 2022 The Institute of Customer Service Media Coverage Listen to the Institute’s CEO, Jo Causon, discuss the importance of National Customer Service Week as a celebration of customer service excellence on BBC Radio Wales: Listen here The Institute of Customer Service Share This Twitter Facebook LinkedIn Email customer serviceNCSWservice excellence Related Posts Forbes Opinion Piece: Tackling The Epidemic Of Violence And Abuse Against Service Workers The Guardian article: Openreach engineers trial panic alarms as incidents of abuse and assault soar The Times article: John Lewis knocks M&S off top spot for customer satisfaction