October 10, 2022 The Institute of Customer Service Media Coverage Listen to the Institute’s CEO, Jo Causon, discuss the importance of National Customer Service Week as a celebration of customer service excellence on BBC Radio Wales: Listen here The Institute of Customer Service Share This Twitter Facebook LinkedIn Email customer serviceNCSWservice excellence Related Posts Jo Causon returns to BBC Radio 5’s Wake up to Money Interview with The Telegraph: Why aren’t we being served? The last stand of the call-centre worker