October 10, 2022 The Institute of Customer Service Media Coverage Listen to the Institute’s CEO, Jo Causon, discuss the importance of National Customer Service Week as a celebration of customer service excellence on BBC Radio Wales: Listen to the full interview here The Institute of Customer Service Share This Twitter Facebook LinkedIn Email customer serviceNCSWservice excellence Related Posts Open letter urges government to record assaults on public service workers in official statistics Jo Causon on BBC Radio 5’s Wake up to Money Retail giants call for abuse protection for staff