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Product	Subtotal
UKCSI Tourism Sector Report - July 2010 × 1	£1,500.00
UKCSI Retail (Non-food) Sector - July 2024 × 1	£2,500.00
UKCSI Insurance Sector – July 2024 × 1	£2,500.00
UKCSI Retail (Food) Sector - January 2025 × 1	£2,500.00
UKCSI Banks & Building Societies Sector - July 2024 × 1	£2,500.00
UKCSI Services Sector Report - July 2010 × 1	£1,500.00
UKCSI Telecommunications & Media Sector Report - July 2010 × 1	£1,500.00
A Connected World? Ensuring the right blend of people and technology for customer service × 1	£600.00
A Cultural Shift - How to Regulate to Improve Customer Service × 1	£1,000.00
Work with a Purpose - Building a shared vision of the future × 1	£650.00
Who Do You Trust? Improving trust through customer service × 1	£600.00
Customer Service Risk and Reputation × 1	£1,000.00
Subtotal	£18,350.00
VAT	£3,670.00
Total	£22,020.00

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