Checkout ⋆ Institute of Customer Service

“UKCSI Leisure Sector – January 2024” has been added to your basket. Continue shopping →

If you are a member, please log in to your account to access this item.

First name

Last name

Email address

Phone (optional)

Company Name (optional)

Country

Street address (optional)

Apartment, suite, unit, etc. (optional) (optional)

Town / City (optional)

County (optional)

Postcode (optional)

Create an account?

Product	Subtotal
Upfront and Personal: Leveraging data to deliver a genuinely personalised omnichannel customer experience × 1	£500.00
Who Do You Trust? Improving trust through customer service × 1	£600.00
Green Goes Mainstream? Customer service and the green agenda × 2	£1,000.00
UKCSI Utilities Sector - January 2024 × 1	£2,500.00
UKCSI Banks & Building Societies Sector - January 2024 × 1	£2,500.00
UKCSI Leisure Sector - January 2024 × 1	£2,500.00
Subtotal	£9,600.00
VAT	£1,920.00
Total	£11,520.00

Credit / Debit Card
- Use a new payment method
Save payment information to my account for future purchases.
Invoice Payment

Purchase Order (optional)

We will generate and send you an invoice for your order, if you have a PO number, please enter it.

Update TotalsUpdate totals

By placing an order you agree to The Institute's Terms & Conditions and privacy policy. Your personal data will be used to process your order.